A cardboard box, a poly bag or a padded envelope – these generic pieces of packaging define the ubiquity of e-commerce today. Regardless which online retailer one patronises, it is probably impossible to tell the difference when the package arrives. While e-commerce boasts of designing all sorts of interactions, including predicting customers’ preferences and nudging more purchases, its delivery of an online purchase in real life remains unsophisticated and in need of better design.
➜ Read the full column in CUBES #96 (Jul/Aug/Sep 2019)
What do we need to carry out work today? A table, a chair, and for many of us, some kind of electronic device. Whether it is preparing documents, organising schedules or even meeting colleagues, ‘work’ is mostly done through interactions with machines – ranging from the photocopier to the computer to the smartphone.
Yet, conversations revolving around the design of work environments are largely stuck on the physical work space. Even as designers update office furniture and rearrange layouts toward new definitions of ‘ergonomic’ and ‘productivity’, the virtual office where workers spend their time tapping, clicking and typing away – often in silent frustration – is regarded as the domain of the IT department.
➜ Read the full column in CUBES #95 (Apr/May/Jun 2019)
Singapore is ageing. Not just its people, but its buildings too. After five decades of accelerated urbanisation, many of the city-state’s once gleaming modern developments — particularly its housing stock ‚ have reached middle age.
Peeling paint, leaking ceilings and creaking infrastructure are some common problems homeowners are increasingly grappling with. The solution for many is to move to a new development by selling their homes en-bloc. It’s no wonder many Singaporeans see their homes as property assets, a shelter built out of money to be cashed out later in life.
While wrecking old(er) buildings for gold seems pragmatic and even inevitable for many, it also reflects the lack of imaginative alternatives in Singapore.
➜ Read the full column in CUBES #94 (Jan/Feb/Mar 2019)